Q: What are the steps involved in the verification process?
A: The specific steps are as follows:
Q: Is the verification process mandatory for all companies?
A: Yes, KUNA Pay requires verification for all companies to comply with Law of the Republic of Lithuania on the Legal Protection of Personal Data standards and to ensure a secure environment for transactions.
Q: How long does the verification process usually take?
A: The duration of the verification process can vary depending on the complexity of the platform and the completeness of the information. However, completing the onboarding process typically takes 2-8 hours.
Q: What documents are required for the verification process?
A: The specific documents required may vary depending on the verification type, but common ones include:
Q: Is my personal information safe during the verification process?
A: Yes, your personal information is secure during the verification process with KUNA Pay. The platform utilizes SumSub, a trusted and secure identity verification service, to handle and store user data. SumSub employs advanced encryption and security measures to safeguard sensitive information.
In addition, KUNA Pay is committed to compliance with the General Data Protection Regulation (GDPR) and the Law of the Republic of Lithuania on the Legal Protection of Personal Data. These regulations set stringent standards for the handling and protection of personal data, ensuring that your information is treated with the utmost care and in accordance with legal requirements.
Q: What happens if my documents are rejected during verification?
A: If your documents are rejected, KUNA Pay will provide reasons for the rejection. You may need to resubmit corrected or additional documents to complete the verification process.
Q: What countries are currently not served by KunaPay?
A: Our product is available in most countries around the world; however, there are a few countries where we currently do not offer our services. These countries include Afghanistan, Algeria, Belarus, Benin, Burkina Faso, Burma, (Myanmar), Cabo Verde, Cambodia, Central African Republic, China, Cuba, Crimea (region of Ukraine), Côte d'Ivoire, Congo, Democratic People's Republic of Korea, Dem. Rep. of Ethiopia, Dominican Republic, Donetsk (region of Ukraine), Eritrea, Federal Republic of Ambazonia, Ghana, Guatemala, Guyana, Guinea, Guinea-Bissau, Haití, Honduras, Iran, Iraq, Jamaica, Japan, Jordan, Kenya, Kosovo, Laos, Liberia, Lebanon, Libya, Luhansk (region of Ukraine), Mali, Morocco, Mozambique, Myanmar, Nagorno-Karabakh (temporarily occupied by Russia), Nicaragua, Nigeria, Northern Cyprus, Pakistan, Philippines, People's Republic of China, Russia, Senegal, South Sudan, Syria, Somalia, Sri Lanka, Trinidad and Tobago, Transnistria (temporarily occupied by Russia), territories of Georgia temporarily occupied by Russia (Abkhazia and South Ossetia), Uganda, USA, Vanuatu, Venezuela, Yemen, Zimbabwe.
Persons or entities from jurisdictions where a particular license or permit is required will not be served if we have not received such a permit or license.
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